With such a wide variety of services we cover, Virtual Assistant Outsourcing can manage more than just your Call Center’s incoming and outgoing voice calls, but we can also handle any other contact center services you require such as e-mail and live chat support, CRM Management, Transcription services and a lot more.
Job Roles
- Customer Service
- Live Chat Support
- Telemarketing
- Technical Support
- Upsell & Cross-sell
- Collections
- Data Cleansing & Validation
- Lead Generation
- Reservation Agent
- Customer Acquisition
- Customer Retention
- Account Management
- Telesales
- Call Center Services
- Customer Care
- Help Desk
- E-Commerce Support
We focus on working with businesses and organizations in every stage of the business lifecycle. We know that being understaffed in an office can hold a company back. That’s why we provide the best quality virtual assistance to deal with your Contact center tasks.
Became an essential part of our daily operations
Our VAs at Primeview quickly became an essential part of our daily operations. They’re not just there to do a simple job. Instead, they are extensively trained to work closely with our staff as a team. In everything from lead management to administrative and technical support, our VAs are an indispensable resource to support New Hope Unlimited’s rapid growth. We can’t thank them enough for everything they do!
- Mark Guinn
New Hope Unlimited
I have no hesitation in recommending them!
Having worked previously with a number of virtual assistants, I know that that this company is exeptional. Their experience and team culture enables them to be highly effective in everything they do for me.
- Primeview
Just AMAZING!
My VA's assisted with the organisation of consulting agency. They also made follow up calls to prospective clients on my behalf and I was kept informed of progress at all times.
- The Solution Forum
Choose between Weekly
or Monthly Plans
Weekly plan only covers one-week amount of work depending if you choose a 20 or 40 hours weekly prepaid plan. Mostly preferred by budget entrepreneurs. Ideal for those who aren't sure how many hours they'll need, or for a specific, short-term project which doesn't require prior scoping.
Monthly plan, on the other hand covers four weeks or one month prepaid work depending if you choose 80 or 160 hours of weekly prepaid work. A monthly prepaid plan saves your time and effort receiving weekly invoice and weekly bills payment. With just one monthly invoice, you are all set focusing on high-priority tasks. For our busiest clients, a powerhouse assistant dedicated to your needs with priority turnaround and first-class service
